Privacy declaration

PRIVACY DECLARATION

Hi there!

Welcome to Level Twenty Nine! We value your privacy and want to be clear about how we handle your personal data. Here is an overview of our policies:

1.Collection of Data

1.1. We use your information to provide you with a great experience. This can vary from sending news to processing your orders. We promise not to bombard you with unnecessary messages.

1.2. We only collect basic information such as your name, email address and possibly your address. Don't worry, we don't share this data unnecessarily.

2. Access to the website

2.1. The use of the website is intended only for you. Do not use the information for your own advertising, politics or other business matters. And please don't send unsolicited emails with offers.

3. Content of the website

3.1. All brands, images, text, comments, illustrations (animated) images, video images, sounds and all technical applications used to make this website work, and more generally all components used on this website, are protected by the intellectual property laws. Copying, repeating, using or adapting any of this in any way without the prior written permission of the administrator is strictly prohibited. The failure of the administrator to take immediate action against an infringement cannot be considered as an implied consent, nor as a waiver of any right to prosecute the infringing party.

4. Management of the website

4.1. To properly manage the website, the administrator can at any time:

• Suspend, interrupt, reduce or deny access to the website for a certain category of visitors
• Remove any information that may disrupt the operation of the website, violate national or international laws, or go against internet etiquette
• Make the website temporarily unavailable to perform updates.

5. Responsibilities

5.1. The administrator is not liable for disruptions, difficulties or interruptions in the operation of the website, which makes it temporarily inaccessible. You are responsible for how you connect to our website. Take the necessary steps to protect your equipment and data against risks such as viruses on the Internet. You are also responsible for which websites you visit and what information you search for.


5.2. The administrator is not liable for legal proceedings against you: due to the use of the website or services accessible via the Internet for violation of the terms of this privacy policy

5.3. The administrator is not liable for damage to you, third parties or your equipment as a result of your connection to or use of other websites. You refrain from any subsequent (legal) action against the administrator.


5.4. If the administrator is involved in a dispute due to your misuse of this website, he has the right to claim any subsequent damages from you.


6. Collection of Data

6.1. Your personal data is collected by Level Twenty Nine BV

6.2. Personal data includes any information relating to an identified or identifiable natural person ('data subject').

6.3. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental , economic, cultural or social identity of that natural person.

6.4. The personal data collected on the website is mainly used by the administrator to maintain a (commercial) relationship with you and to process your orders. They are recorded in an (electronic) register.

7. Your rights regarding information

7.1. According to Article 13, paragraph 2 (b) of the GDPR, each data subject has the right to information, access to, and correction, deletion and limitation of the processing of his or her personal data, as well as the right to object to the processing and the right to data portability.

7.2. You can exercise these rights by contacting us at info@leveltwentynine.nl

7.3. Each request must be accompanied by a copy of a valid ID, on which you sign and indicate the address where we can contact you.

7.4. You will receive an answer from us within one month after the submitted application.

7.5. Depending on the complexity and number of applications, this period can be extended to two months.

8. Data collected and commercial offers

8.1. You can receive commercial offers from the administrator. If you no longer wish to receive these, please send us an email to the following address: info@leveltwentynine.nl

8.2. Your personal data will not be used by our partners for commercial purposes.

8.3. If you come across personal data of other data subjects while visiting our website, you must refrain from collection, unauthorized use or any other action that violates the privacy of the data subjects. The manager is not responsible in these cases.

9. Retention of Data

9.1. The collected data will be used and kept for the period determined by law.

10. Cookies

10.1 . A cookie is a small text file that is placed on the hard drive of your electronic device when you visit our website. A cookie contains data so that you can be recognized as a visitor when you visit our website. It allows us to adapt to your needs and makes it easier to log in to our website. When you visit our website, we will inform you about the use of cookies. By continuing to use our website, you agree to its use unless we request permission through other means. Your consent is valid for a period of thirteen months.

10.2 We use the following types of cookies on our website:

• Functional cookies: such as session and login cookies to collect session and login information.
• Anonymized analytical cookies: to obtain information about visits to our website, such as the number of visitors, popular pages and topics. This way we can adapt our communication and information to the needs of our visitors. We cannot see who visits our sites or from which personal device the visit occurred.
• Specifically, we use the following cookies on our website: No other cookies

10.3 When you visit our website, cookies from the administrator and/or third parties may be installed on your equipment.

10.4 For more information about the use, management and deletion of cookies for each electronic device, we invite you to consult the following link: https://autoriteitpersoonsgegevens.nl/nl/onderwerpen/internet-telefoon-tv-en-post/ cookies#faq

11. Images and Offered Products

11.1. You cannot derive any rights from the images that accompany each product offered on our website.

12. Applicable Law

12.1. These conditions are subject to Dutch law. The court in the Rotterdam district where the manager has its registered office has exclusive jurisdiction if a dispute arises about these conditions, unless a legal exception applies.

13. Contact

13.1. For questions or more information, you can always contact us at info@leveltwentynine.nl

This privacy statement is effective from 29/02/2024 and will remain valid until a new version is published.

Thank you for your time and trust in Level Twenty Nine. We hope you enjoy the unforgettable fragrance experience we provide. If you have any questions or concerns, we are always ready to help via email at info@leveltwentynine.nl.